Terms of Service Print

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Welcome to Xstream VPN. These Terms of Service ("Terms") govern your use of our website, app, and VPN services. By accessing or using Xstream VPN, you agree to these Terms. If you do not agree, please stop using our service immediately.


1. Overview

Xstream VPN provides secure and private internet connections. Our goal is to ensure a fast, reliable, and anonymous browsing experience for users worldwide.


2. Eligibility

You must be at least 18 years old to use our service.
By using Xstream VPN, you confirm that you meet this requirement and will use our service responsibly.


3. Acceptable Use

You agree not to use Xstream VPN for any unlawful or harmful purpose. This includes, but is not limited to:

  • Hacking, phishing, or spreading malware

  • Sending spam or harmful content

  • Accessing or distributing illegal material

  • Infringing copyright or intellectual property rights

  • Engaging in activities that violate the laws of your country or our hosting jurisdictions

Any misuse may result in immediate suspension or termination of your account.


4. Account Responsibility

You are responsible for keeping your login details secure.
If you suspect unauthorized access to your account, please contact help.xstreamvpn@gmail.com immediately.


5. Subscriptions & Payments

  • All plans are billed in advance and are non-refundable once the service is active.

  • Subscription renewals may occur automatically unless canceled before the renewal date.

  • Prices, plans, and offers are subject to change at any time.


6. Refund Policy

We offer refunds only in special cases such as verified technical issues that prevent the VPN from functioning as intended and cannot be fixed by our support team.
Requests must be made within 7 days of purchase by emailing help.xstreamvpn@gmail.com with your order details.


7. Service Availability

We aim to keep our VPN servers online at all times. However, we cannot guarantee uninterrupted service due to maintenance, network issues, or unforeseen circumstances.


8. Limitation of Liability

Xstream VPN is not responsible for:

  • Loss of data or privacy caused by user actions

  • Third-party software or network issues

  • Any damages resulting from the use or inability to use our service

Use of Xstream VPN is at your own risk.


9. Changes to These Terms

We may update these Terms occasionally.
The latest version will always be available on our website.
By continuing to use Xstream VPN, you accept any changes made to these Terms.


10. Contact Us

If you have any questions about these Terms, please contact us:

 


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