{"id":8171,"date":"2026-04-04T09:15:07","date_gmt":"2026-04-04T09:15:07","guid":{"rendered":"https:\/\/xstreamvpn.com\/vpntheme1\/?page_id=8171"},"modified":"2026-04-04T09:22:11","modified_gmt":"2026-04-04T09:22:11","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/xstreamvpn.com\/vpntheme1\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8171\" class=\"elementor elementor-8171\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92df5b3 e-flex e-con-boxed e-con e-parent\" data-id=\"92df5b3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5eb015a e-con-full e-flex e-con e-child\" data-id=\"5eb015a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-89feeeb e-con-full e-flex e-con e-child\" data-id=\"89feeeb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d00f488 elementor-widget elementor-widget-heading\" data-id=\"d00f488\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d5374c e-con-full e-flex e-con e-child\" data-id=\"0d5374c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e1cca92 e-con-full e-flex e-con e-child\" data-id=\"e1cca92\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-943d7c7 elementor-widget elementor-widget-heading\" data-id=\"943d7c7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Money-Back Guarantee<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e7674d elementor-widget elementor-widget-text-editor\" data-id=\"1e7674d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"449\" data-end=\"608\">We offer a <strong data-start=\"460\" data-end=\"490\">7-day money-back guarantee<\/strong> on selected hosting plans. If you are not satisfied, you may request a refund within 7 days of your initial purchase.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cdf350 elementor-widget elementor-widget-heading\" data-id=\"0cdf350\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Eligibility for Refund<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93463d7 elementor-widget elementor-widget-text-editor\" data-id=\"93463d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"647\" data-end=\"678\">Refunds are only applicable if:<\/p><ul data-start=\"680\" data-end=\"842\"><li data-section-id=\"8ocobk\" data-start=\"680\" data-end=\"728\">The request is made within the refund period<\/li><li data-section-id=\"18ndmmj\" data-start=\"729\" data-end=\"798\">The service has not been misused or violated our Terms of Service<\/li><li data-section-id=\"jzhicq\" data-start=\"799\" data-end=\"842\">It is the first purchase of the service<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7ecd71 elementor-widget elementor-widget-heading\" data-id=\"f7ecd71\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Non-Refundable Services<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a58a8b7 elementor-widget elementor-widget-text-editor\" data-id=\"a58a8b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"882\" data-end=\"919\">The following are <strong data-start=\"900\" data-end=\"918\">non-refundable<\/strong>:<\/p><ul data-start=\"921\" data-end=\"1045\"><li data-section-id=\"1j1xxv\" data-start=\"921\" data-end=\"963\">Domain name registrations and renewals<\/li><li data-section-id=\"k41w9m\" data-start=\"964\" data-end=\"978\">Setup fees<\/li><li data-section-id=\"83t3g3\" data-start=\"979\" data-end=\"1015\">Add-ons and third-party services<\/li><li data-section-id=\"1asyn04\" data-start=\"1016\" data-end=\"1045\">Renewals of hosting plans<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7b11e7 elementor-widget elementor-widget-heading\" data-id=\"e7b11e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Cancellation Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f3a94c elementor-widget elementor-widget-text-editor\" data-id=\"8f3a94c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"1081\" data-end=\"1213\">You may cancel your service at any time. However, cancellation does not guarantee a refund unless it falls within the refund period.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1f6c3 elementor-widget elementor-widget-heading\" data-id=\"cb1f6c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Refund Processing<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa3abd elementor-widget elementor-widget-text-editor\" data-id=\"2aa3abd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"1247\" data-end=\"1343\">Approved refunds will be processed within <strong data-start=\"1289\" data-end=\"1311\">5\u201310 business days<\/strong> to the original payment method.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ed200 elementor-widget elementor-widget-heading\" data-id=\"25ed200\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Service Suspension<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd7ad5f elementor-widget elementor-widget-text-editor\" data-id=\"fd7ad5f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"1378\" data-end=\"1492\">Accounts suspended due to violations (e.g., abuse, illegal activity, or non-payment) are not eligible for refunds.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8bea1b elementor-widget elementor-widget-heading\" data-id=\"f8bea1b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Chargebacks<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57008eb elementor-widget elementor-widget-text-editor\" data-id=\"57008eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"1520\" data-end=\"1636\">Initiating a chargeback without contacting us may result in account suspension and restriction from future services.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5a4c5f elementor-widget elementor-widget-heading\" data-id=\"c5a4c5f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Changes to Refund Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8295e45 elementor-widget elementor-widget-text-editor\" data-id=\"8295e45\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"1677\" data-end=\"1786\">VELOCE HOST reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-906ba1d elementor-widget elementor-widget-heading\" data-id=\"906ba1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Contact Us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad21835 elementor-widget elementor-widget-text-editor\" data-id=\"ad21835\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-start=\"2617\" data-end=\"2753\">For refund requests or questions, please contact us at: velocehost.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy 1. Money-Back Guarantee We offer a 7-day money-back guarantee on selected hosting plans. If you are not satisfied, you may request a refund within 7 days of your initial purchase. 2. Eligibility for Refund Refunds are only applicable if: The request is made within the refund period The service has not been misused [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8171","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xstreamvpn.com\/vpntheme1\/wp-json\/wp\/v2\/pages\/8171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xstreamvpn.com\/vpntheme1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xstreamvpn.com\/vpntheme1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xstreamvpn.com\/vpntheme1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xstreamvpn.com\/vpntheme1\/wp-json\/wp\/v2\/comments?post=8171"}],"version-history":[{"count":0,"href":"https:\/\/xstreamvpn.com\/vpntheme1\/wp-json\/wp\/v2\/pages\/8171\/revisions"}],"wp:attachment":[{"href":"https:\/\/xstreamvpn.com\/vpntheme1\/wp-json\/wp\/v2\/media?parent=8171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}